Stocks With Josh (SWJ) Privacy Policy
Last updated: 23 June 2024
Table of Contents
1. Information We Collect
We collect information you provide directly to us, as well as information that is automatically collected when you use our services. The types of information we collect depend on how you interact with StocksWithJosh.
2. Personal Information
When you create an account, subscribe to a plan, or contact us, we may collect:
- Name and email address
- Payment and billing information (processed securely through Whop)
- Discord username and account ID
- Communication preferences
- Any information you voluntarily provide in support requests
3. Usage Information
We automatically collect certain information when you access or use our services:
- Device information (browser type, operating system, device type)
- IP address and approximate location
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Interaction data with our Discord community
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your subscription
- Send you updates, newsletters, and marketing communications (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
5. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf (e.g., Whop for payment processing, Discord for community access).
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect usage information and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our services.
7. Your Choices
You have the following choices regarding your information:
- Account Information: You can update or delete your account information at any time through your Whop account settings.
- Marketing Communications: You can opt out of marketing emails by clicking the unsubscribe link in any marketing email.
- Cookies: You can manage cookie preferences through your browser settings.
- Data Deletion: You can request deletion of your personal data by contacting our support team.
8. Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy, Changes & Contact
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us through our Whop support chat.