Contact Support

For technical issues or account related questions please follow the steps below.

Step 1

Click the "Customer Support" button below. This will redirect you to Whop.com where you can access live support for billing, account, and technical issues.

Customer Support

Step 2

Once on Whop, click "Messages" in the bottom-right popup, then click "Ask a Question" to start a support conversation. For community-related questions, use the Discord #tickets channel.

FAQ

After purchasing, you'll be redirected to your Whop Hub where you can "Claim Access" to your Discord role. Watch the tutorial below for a step-by-step walkthrough:

Make sure you sign into Whop using Discord as your login method so your accounts are linked automatically.

Yes! The Chart Goat University Discord is an education-focused, welcoming community. Members support each other through trade ideas, learning sessions, and daily encouragement. Whether you're a beginner or experienced trader, you'll find a positive environment built around growth and accountability.

Yes! We have dedicated moderators and community guides who are happy to help you navigate the Discord server. When you first join, check the welcome channels for orientation guides. If you're still stuck, open a ticket in the #tickets channel and someone will assist you personally.

Whop is the membership and payment platform that Josh uses to manage subscriptions and grant access to the Discord community. When you purchase a plan, Whop handles the payment processing and automatically connects your Discord account to give you the correct role and channel access.

Chart Goat University (CGU) is the trading community and educational platform led by Josh, "The Chart GOAT." It includes live trading sessions, real-time trade alerts, teaching sessions, a custom indicator suite, and a thriving Discord community of traders at all levels. It's designed to help you learn to trade with confidence and consistency.

The name reflects Josh's role as "The Chart GOAT" (Greatest Of All Time) in technical chart analysis. The "University" part represents the educational focus of the community — it's a place to learn, grow, and master the art of trading through structured teaching and live demonstrations.

Yes, we do have a refund policy. If you need to request a refund, please contact our support team through Whop by clicking the "Customer Support" button at the top of this page. Our team will review your request and assist you accordingly.

To cancel your subscription, follow these steps:

Sign in to your Whop account at whop.com
Navigate to "Manage Membership" in your account settings
Find your StocksWithJosh membership
Click "Cancel" to end your subscription

Your access will remain active until the end of your current billing period.